Urgent Treatment Centre and GP Out-Of-Hours Visiting Service
PELC aims to provide patients with the best care we can. However, sometimes things may go wrong and you might not be happy with the service you, a family member or friend has received. You might also want to share a positive experience. Please scan the QR code below to visit our Patient Experience survey link. Alternatively you can write or email the details below. If you require a response please insert your email address.
email us at;
Or write to us:
Head of Governance and Nursing
Unit 3, Bourne Court,
Tel: 0208 911 1130
Making a complaint will not adversely affect any future care we provide you. We welcome all feedback to help improve our service.