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About Us

The PELC team work together for the wellbeing of every patient to ensure their medical and care needs are met.
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A Little Of Our Story

PELC is a not-for-profit organisation.

PELC is a not-for-profit organisation which was formed in 2004 by a group of local GPs who wished to share resources to provide quality Out-of-Hours GP services for their local communities.

The formal structure is that of an Industrial & Provident Society with a membership drawn from GPs, healthcare commissioners, patient representatives and staff. The organisation reinvests all profits into improving its service, there are no shareholders.

What we Offer

PELC has evolved as an organisation.

PELC has evolved as an organisation since its establishment and today PELC provide a comprehensive range of integrated urgent care services to meet the needs of the community and enable swift access to medical care that is appropriate and effective. From the initial telephone assessment, to face-to-face consultations, the PELC team work together for the wellbeing of every patient to ensure their medical and care needs are met.

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What we do

We collaborate with a wide range of health and care organisations

We collaborate with a wide range of health and care organisations to provide integrated urgent care (111, out of hours and urgent care centre services) to more than 2 million people across East London and West Essex. PELC are registered with the CQC (Care Quality Commission) who ensure that we provide the highest standards of clinical care for patients in line with government standards.

Who we are

PELC is a member of Urgent Health UK Ltd.

PELC is a member of Urgent Health UK Ltd, a Federation of social enterprise unscheduled care providers that collectively have around a 25% share of the Out-of-Hours care services in England and Wales. By improving our national links with other social enterprise health providers, we can ensure we can benchmark our services, share best practice with like-minded organisations and constantly improve our services for patients and commissioners. To find out more about Urgent Health UK Ltd, click here.

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